FAQs

Do I need to login to buy?

You are not required to as you can check out as a guest, but creating an account with Natural Zebra is quick and easy. It will allow you to move through our checkout quicker for your future orders. You can also store multiple shipping addresses, gain access to your order history, and much more.

I can't remember my password, how do I find it?

You can click on the Forgot Password link and enter your username or email address. We will then email it to you right away!  Please check your spam/junk folder if you don't see it within a few minutes.

What methods of payment are accepted?

We accept all major credit cards such as Visa, Master Card, American Express, Discover, and also Shop Pay, Apple Pay, Google Pay. All payments are processed securely through an encrypted payment page. You can also pay with your PayPal balance and even use their 6 months financing if you qualify through their financing program.

Is entering my credit card info here safe?

All payments are processed securely through PayPal's encrypted payment page.  Which uses the latest and greatest in security technology!  A SSL certificate is used to secure the payment page and API endpoints. These certificates are using the SHA-256 algorithm and VeriSign’s 2048-bit G5 Root Certificate.  Which is as rock solid as you can get.

Do you ship to my country?

Yes we ship worldwide with USPS (United States  Postal Service). We usually ship same day or the next business day from Washington DC.